mybos88 Privacy Policy

Last Updated: June 2026

1.Introduction

This Privacy Policy ("Policy") describes how mybos88 ("mybos88", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("Players", "Users", "you") who access or use the mybos88 platform at mybos88.club and any associated mobile-optimised interfaces.

mybos88 is committed to protecting the privacy of all Malaysian players and conducting all data processing activities in a manner consistent with applicable personal data protection principles. We handle your personal information with care, and we are transparent about our practices so you can make informed decisions about your data.

By registering a mybos88 account or using the mybos88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not accept this Policy, you must discontinue use of mybos88 immediately.

2.Data Controller

For the purposes of this Privacy Policy, mybos88 acts as the data controller in respect of personal data collected from Players through mybos88.club. The data controller is responsible for determining the purposes and means of personal data processing.

For any privacy-related queries, requests, or concerns, Players may contact mybos88 at: [email protected]. All privacy-related correspondence will be responded to within 14 business days.

3.Personal Data We Collect

mybos88 collects the following categories of personal data, depending on your interaction with the platform:

mybos88 does not collect or store full payment card numbers, complete bank account numbers, or Touch n Go eWallet PINs. Payment credentials are processed directly by our certified payment processor partners and are not retained on mybos88 servers.

4.How We Collect Your Data

mybos88 collects personal data through the following means:

• Direct submission: Information you provide when registering a mybos88 account, completing KYC identity verification, making deposits or withdrawal requests, or contacting customer support;
• Automated technical collection: Technical and usage data collected automatically when you access mybos88.club, including via cookies, server logs, and analytics tools;
• Third-party sources: Identity verification data from KYC service providers where you have authorised such sharing; payment confirmation data from payment processors such as Touch n Go eWallet, Boost, and FPX banking partners;
• Fraud prevention services: Risk signals from fraud detection partners where required for platform security.

5.Purpose and Legal Basis for Processing

mybos88 processes personal data for the following purposes, each supported by an appropriate legal basis:

• Account creation and management: To register and maintain your mybos88 account, verify your identity, and provide platform access. Legal basis: contractual necessity.
• Payment processing: To process deposits, withdrawals, and transaction records via Touch n Go eWallet, Boost, FPX, and other supported methods. Legal basis: contractual necessity.
• Regulatory compliance and KYC: To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations under applicable international gaming authority standards. Legal basis: legal obligation.
• Platform security and fraud prevention: To detect and prevent unauthorised account access, bonus abuse, and financial fraud. Legal basis: legitimate interests.
• Customer support: To respond to Player queries and resolve account issues. Legal basis: contractual necessity and legitimate interests.
• Responsible gaming monitoring: To monitor gameplay patterns and identify players who may require responsible gaming interventions. Legal basis: legal obligation and legitimate interests.
• Marketing communications: To send promotional offers and platform updates to Players who have consented to such communications. Legal basis: consent (withdrawable at any time).
• Platform improvement: To analyse aggregated usage data and improve mybos88 products and services. Legal basis: legitimate interests.

6.Data Sharing and Disclosure

6.1 Service Providers. mybos88 shares personal data with the following categories of third-party service providers, solely to the extent necessary for them to perform contracted services:

• Payment processors (e.g., Touch n Go eWallet, Boost, FPX banking networks, USDT custodians) for transaction processing;
• Identity verification and KYC providers for document verification;
• Fraud detection and cybersecurity partners for account security;
• Customer support platform providers for ticketing and live chat services;
• Analytics providers for aggregated, anonymised platform usage analysis.

All mybos88 third-party service providers are contractually required to maintain the confidentiality and security of any personal data shared with them and are prohibited from using such data for any purpose beyond the contracted service.

6.2 Legal Disclosure. mybos88 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, valid legal process, or to protect the rights, property, or safety of mybos88, its Players, or the public.

6.3 No Sale of Data. mybos88 does not sell, rent, lease, or otherwise commercially transfer personal data to any third party for marketing or commercial purposes.

7.Cookies and Tracking Technologies

mybos88 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly necessary cookies: Required for basic platform functionality such as maintaining your login session and shopping cart. These cannot be disabled without impairing platform function.
• Performance cookies: Collect anonymised data about how Players use mybos88, including which pages are visited most frequently, to improve platform performance. No personally identifiable information is collected.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limit configurations.
• Analytics cookies: Used by aggregated analytics platforms to understand traffic patterns and game category engagement on mybos88.

Players may manage cookie preferences through their browser settings. Note that disabling strictly necessary cookies may prevent you from logging in to your mybos88 account or accessing core platform features. mybos88 does not use cookies to serve third-party advertising.

8.Data Retention

mybos88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active account data: Retained for the duration of the Player's active mybos88 account plus a minimum of 5 years following account closure, to comply with AML and KYC regulatory obligations;
• Transaction records: Retained for a minimum of 5 years from the date of each transaction;
• Support communications: Retained for 2 years from the date of the interaction;
• Marketing consent records: Retained until consent is withdrawn plus 1 year as an audit record;
• Technical and usage logs: Retained for 12 months on a rolling basis.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual Player.

9.Data Security

mybos88 implements a range of technical and organisational security measures to protect Player personal data against unauthorised access, accidental loss, destruction, or alteration, including:

• 256-bit SSL/TLS encryption on all data transmitted between your browser and mybos88 servers;
• AES-256 encryption at rest for all databases containing personal data;
• Bcrypt one-way hashing for all stored passwords — mybos88 staff cannot read your password;
• Role-based access controls ensuring only authorised mybos88 staff can access personal data, and only to the extent required for their role;
• Intrusion detection systems and regular penetration testing by independent security professionals;
• Secure, geo-redundant server infrastructure with automated failover.

Notwithstanding these measures, no internet transmission or electronic storage system is 100% secure. Players are encouraged to use a strong, unique password for their mybos88 account and to enable two-factor authentication where available.

10.Your Data Protection Rights

As a mybos88 Player, you have the following rights in respect of your personal data, exercisable by contacting us at [email protected]:

• Right of access: You may request a copy of the personal data mybos88 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where there is no overriding legal basis for its continued retention;
• Right to restrict processing: You may request that mybos88 limits the processing of your personal data in certain circumstances;
• Right to data portability: You may request your personal data in a structured, machine-readable format;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

mybos88 will respond to verified data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days with notification provided. Note that certain rights are subject to regulatory retention obligations — for example, KYC and transaction records must be retained for the legally mandated period regardless of erasure requests.

11.Children's Privacy

mybos88 is strictly an adults-only (21+) platform. We do not knowingly collect personal data from individuals under 21 years of age. If mybos88 discovers that personal data has been submitted by a person under 21, the account will be immediately closed, all associated data will be deleted or returned to the deposit source, and the matter will be escalated to our compliance team. If you believe a minor has registered a mybos88 account, contact us immediately at [email protected].

12.Marketing Communications

With your consent, mybos88 may send you promotional offers, bonus notifications, and platform updates via email or SMS. You may withdraw marketing consent at any time by: (a) clicking the unsubscribe link in any mybos88 marketing email; (b) updating your communication preferences in your mybos88 account settings; or (c) contacting support directly. Withdrawal of marketing consent does not affect your ability to use the mybos88 platform or receive transactional communications (e.g., deposit confirmations, withdrawal notifications, support responses).

13.Cross-Border Data Transfers

mybos88's servers and some of our service provider partners may be located outside of Malaysia. Where personal data is transferred internationally, mybos88 ensures that appropriate safeguards are in place — including data processing agreements containing standard contractual clauses — to protect your data to the same standard as required under applicable Malaysian and international data protection law.

14.Updates to This Privacy Policy

mybos88 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via email or a prominent notice on the mybos88 platform at least 7 days before the updated Policy takes effect. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of mybos88 following any update constitutes acceptance of the revised Policy.

15.Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or mybos88's data processing practices, please contact us at: